What do the Basque Country regulations on accessibility in public buildings say?

By Alumigraf — In Sin categorizar — December 22, 2021



The technical regulations in force regarding accessibility to public buildings in the Basque Country state the following in reference to how we must respond to the rights of visually impaired people.

First of all, it is convenient to remember that the regulation refers to public buildings, such as public administration buildings, educational system buildings (schools, institutes, universities, etc.) and health (clinics, hospitals, etc.) or public transport (bus stations, trains, subways, etc.).

You can read the accessibility regulations for public buildings in the Basque Country and the associated documentation on the Basque Government website.

This summary is only intended to show what specific implications we need to take care of for people with visual impairment. We invite you to read the regulations carefully. Alumigraf can help you to implement it correctly, based on our knowledge and experience in Braille inscriptions.

You can read, for example, how we have worked on accessibility in the Madrid Metro.

How and where are accessibility regulations for visually impaired people applied in public buildings?

These are the concrete applications in terms of accessibility and focused on visually impaired people:

Vending machines:

In the case of vending machines with instructions for use, these shall be incorporated with the Braille System, high relief and macro-characters so that they can be used autonomously by visually impaired persons, except for parking ticket vending machines. It is recommended that these machines be equipped with an audible information device.

Information points:

It is recommended that the manipulable elements that have computerized means of interaction with the public, have the necessary adaptations that allow the use of Braille or the conversion into voice and the enlargement of characters.

Access platform:

Floor indicators, regulated by the Order of November 21, 1996 of the Councilor of Industry, Agriculture and Fishing, located at 1.50 m. The information should be in high relief and Braille, preferably on the right side of the boarding, on the jamb of the outer frame.

Elevators on public roads

Among the access platforms are elevators and elevator cabs, about which the regulations mention the following:

The button panel shall have well legible characters for its size, in high relief and Braille system with good chromatic contrast with the rest of the button panel.

The pushbuttons shall be provided with numbers in high relief and in Braille.

Visual signage:

The information contained in the indicators will be accessible through the inclusion of raised characters with a raised relief centered on the line and in Braille.

Just below the text printed in high relief, the same text will be included in Braille.


As a general rule, all signage shall be printed with raised characters and in Braille.

Whenever a sign, plafond or poster is located in the ergonomic interaction zone of the arm […] Braille and high relief signage shall be used to ensure that it is readable by the visually impaired.

Braille characters shall be placed at the lower left side, at a minimum distance of 1 cm and a maximum of 3 cm from the left and lower margin of the sign.

Orientation plates:

These are plates that help visually impaired people to orient themselves in the environment in which they find themselves and to know where they want to move.

The information contained in such sleeves shall be labeled in raised characters, as well as in Braille.

Information systems:

It is recommended that all written information issued by multimedia or similar equipment located in public information systems can be printed in both macrocharacters and Braille.

Interactive elements:

Interactive elements refer to cashiers, call or opening systems, vending machines, multimedia equipment, computerized information elements, etc.

The main information contained in the interactive elements will be accessible through the incorporation of macro-characters, high relief, and Braille system. It is recommended that you have audible information devices.

The interactive elements that have computerized means of interaction with the public, have the necessary adaptations that allow the use of the Braille system or the conversion into voice and the enlargement of characters. If they also include a printer, it must be equipped to be compatible with the adaptations described above.

All written information issued by multimedia or similar equipment (located at points of general information or points of interest) shall be printable in both macrocharacters and Braille, and shall comply with the provisions of Article 4 of this Annex.

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